ISO operations2 min read

Weekend and after hours leads: who calls them?

Merchants fill out forms at night and on weekends. How to cover those hours without burning out your team.

A desk lamp lit at night beside a phone, moon visible through a dark window

Business owners often look for funding after closing time, when the shop is quiet. Those leads are just as real.

Options for coverage

  • A rotating on call rep for evenings and weekends
  • A morning first block that clears overnight leads before anything else
  • An automated text or email that sets a time to talk, if your process and consent allow it

Match buying to coverage

If nobody will call until Monday, a weekend lead loses value. Buy fresh when you can call fresh, and let older leads fill the gaps.

Mind time zones

A lead from the west coast at 6pm is 9pm on the east coast. Call at reasonable local hours.

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BrokerSeat is a live lead marketplace for MCA brokers, ISOs, funders and lenders. Merchants who asked about funding show up in your feed in real time. Unlock the ones you want with credits and work them right away.